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BK

Dashboard

Real-time insights across your IT asset landscape

🔗

ITAM Workflow Orchestration & Intelligence Layer

SimpleITAM orchestrates data between your existing tools (ServiceNow, Intune, Device42, SAP), adds AI-powered reconciliation and enrichment, and enforces governance policies. We complement specialist tools — you keep using Flexera for SAM compliance, CloudHealth for FinOps, and Crowdstrike for security. SimpleITAM makes them work together intelligently.

Asset Compliance
✓
73%
↑ 32% from last quarter
Assets meeting all policy requirements
Cost Savings Identified
💰
$347K
Unused licenses & duplicates
Asset Discrepancies
🔄
12
↓ 96% from 300 at start
Conflicts between connected systems
Time Saved Monthly
⏱️
40hrs
Automated reconciliation

💡 AI Insights

View all
📊

Potential Cost Savings

15 Adobe licenses unused for 6+ months. Estimated annual savings: $47,000

⚠️

Data Quality Issue Detected

23 MacBooks missing purchase date - likely from recent bulk order

✅

Asset Ownership Improved

Compliance increased from 63% to 91% over past 90 days

⚡ Active Workflows

Manage
Asset Ownership Automation Active
Last run: 2 hours ago 387 updates
Budget Alert Notification Active
Last run: 6 hours ago 3 alerts sent
Decommission Cleanup Active
Last run: 1 day ago 12 assets flagged

🎯 SimpleITAM Focus

✓ What SimpleITAM Does

  • Workflow Orchestration: Move data between ServiceNow, Intune, SAP, Device42
  • AI Reconciliation: Find & fix conflicts between systems automatically
  • Data Governance: Enforce policies (owner required, cost center assigned)
  • Lifecycle Tracking: Procurement → Deployment → Refresh → Disposal
  • Implementation Support: We make it work for your environment

🔗 What Specialist Tools Do (You Keep Using)

  • Flexera/Snow: SAM compliance, license optimization, publisher audits
  • CloudHealth/Apptio: Cloud FinOps, multi-cloud cost management
  • Crowdstrike/Qualys: Security scanning, vulnerability management
  • Device42: Infrastructure discovery, dependency mapping
  • ServiceNow: CMDB, ITSM ticketing, change management

Example: Flexera tells you "You have 47 unused Adobe licenses." SimpleITAM automatically reclaims them via workflow: Query Okta → Identify inactive users → Update ServiceNow → Notify procurement → Track savings.

🔄 System Reconciliation Status

View details
🔷

ServiceNow CMDB

Last synced: 15 minutes ago

1,247
🟦

Microsoft Intune

Last synced: 18 minutes ago

1,189
⚠️

Delta Analysis

58 assets exist in ServiceNow but not Intune

View Details

AI Assistant

Ask anything about your IT assets and get intelligent insights

🤖 Chat with SimpleITAM AI

You
Why do ServiceNow and Intune show different laptop counts?
AI Assistant

I found 58 laptops that exist in ServiceNow but not in Intune. Let me analyze the pattern...

✓ Analyzing device status...
✓ Checking network activity...
✓ Reviewing lifecycle data...

Analysis complete: 52 of these 58 devices haven't been seen on the network in 90+ days and have status marked as "retired" in ServiceNow.

⚠️ Likely cause: Decommissioned devices that were never removed from ServiceNow inventory.

💡 Recommendation: Would you like me to create a workflow to automatically flag devices for removal after 90 days of network inactivity?

You
What are my biggest cost optimization opportunities?
AI Assistant

I've analyzed your software licenses and hardware assets. Here are the top opportunities:

1. Unused Software Licenses - $347K potential savings:
• 15 Adobe Creative Cloud licenses (no login in 6 months) - $47K/year
• 47 Microsoft 365 E5 licenses (unused features) - $235K/year
• 8 Salesforce licenses (inactive users) - $65K/year

2. Duplicate Tools - $89K potential savings:
• 3 project management tools with overlapping features
• 2 communication platforms (Slack + Teams both active)

3. Hardware Refresh Opportunities - $120K potential savings:
• 67 laptops over 5 years old costing more in support than replacement

Data Reconciliation

AI-powered conflict resolution across your systems

Overview
Active Conflicts
Resolution History
Rules
Total Discrepancies
📊
12
↓ 288 resolved this quarter
Auto-Resolved
✓
87%
AI confidence threshold met
Pending Review
⏳
5
Needs manual approval

🔄 System Comparison

🔷

ServiceNow CMDB

Enterprise Configuration Management Database

1,247
Total Assets
🟦

Microsoft Intune

Mobile Device Management

1,189
Managed Devices
⚠️

Delta Analysis

58 assets in ServiceNow but not in Intune

AI Tagged Reason: Decommissioned (52), Offline (4), Unknown (2)

📈 Reconciliation Trend

Export report
📉

Discrepancies Reduced by 96%

From 300 conflicts at implementation to just 12 active issues today

Workflows

Automated processes powered by n8n and AI intelligence

Active Workflows
8
Executions Today
247
Success Rate
98.5%
Time Saved
40hrs

Active Workflows

+ New workflow
🏢 Asset Ownership Automation Active

Automatically prompts managers to assign owners to unowned assets

⏱️ Last run: 2 hours ago ✓ 387 updates 📊 91% completion
📧 Budget Alert Notification Active

Flow: Policy violation detected → Lookup department budget owner → Calculate total spend → Send email with details

🚨 Trigger: Policy "High Value Asset Monitoring" flagged asset
💰 Step 1: Get asset cost from data layer
👤 Step 2: Lookup budget owner in Workday
📧 Step 3: Send email: "Asset exceeds $10K threshold"
📋 Step 4: Create approval ticket in Jira
⏱️ Last run: 6 hours ago ✓ 3 alerts sent ⚡ Avg runtime: 18s
👤 New Hire Asset Provisioning Active

Flow: New employee in Workday → Check asset availability → Auto-assign laptop → Create ServiceNow request → Notify IT

👤 Trigger: New employee added in Workday (start date within 7 days)
🔍 Step 1: AI suggests asset based on: role, location, department
📦 Step 2: Check inventory: available laptop matching requirements?
✅ Step 3: Reserve asset, update owner in ServiceNow
🎫 Step 4: Create Jira ticket for IT Operations
📧 Step 5: Email IT Ops: "Prepare laptop for John Smith - starts Jan 15"
⏱️ Last run: 3 hours ago ✓ 5 employees processed ⚡ Avg runtime: 34s
🗑️ Decommission Cleanup Active

Identifies inactive devices and initiates cleanup process

⏱️ Last run: 1 day ago 🔄 12 assets flagged 📊 52 removed this quarter
🔐 Security Compliance Check Active

Validates encryption status and flags non-compliant devices

⏱️ Last run: 6 hours ago ✓ 1,189 checked ⚠️ 3 issues found

Execution History

View all
Asset Ownership Automation 2 hours ago
✓ Successfully executed • 387 records processed • 45s runtime
Security Compliance Check 6 hours ago
✓ Successfully executed • 1,189 assets checked • 2m 14s runtime
Budget Alert Notification 6 hours ago
✓ Sent 3 high-value asset alerts to budget owners • Created Jira tickets • Runtime: 18s
Decommission Cleanup 1 day ago
✓ Successfully executed • 12 assets flagged for review • 1m 34s runtime

Asset Lifecycle Management

Track assets from procurement through decommissioning and disposal

Average Age
📅
2.8yr
Across all active assets
Due for Refresh
⚠️
67
Over 5 years old
Pending Decommission
🗑️
12
Flagged for removal
On Order
📦
34
Expected delivery Q1
Pipeline View
Age Distribution
Refresh Planning
Disposal Tracking

📦 Lifecycle Pipeline

Export report
1

Procurement & Ordering

Assets requested and on order

34
Assets
PO Created
18 MacBook Pro
Expected: Jan 15
In Transit
12 Dell Latitude
ETA: Jan 8
Awaiting Approval
4 iPhone 15
Manager approval needed
2

Deployment & Active Use

Assets in production serving users

1,180
Assets
0-2 Years Old
423 assets
Excellent condition
2-4 Years Old
699 assets
Within standard lifecycle
4+ Years Old
58 assets
Monitor for issues
3

Refresh Planning & Aging

Assets approaching end of lifecycle

67
Assets
Q1 2025 Refresh
23 laptops
Budget approved
Q2 2025 Refresh
31 laptops
Planning phase
Future Planning
13 laptops
Q3-Q4 2025
4

Decommission & Disposal

Assets being retired and disposed

12
Assets
Pending Wipe
5 laptops
Data sanitization required
Ready for Disposal
4 laptops
Awaiting pickup
Disposed (This Quarter)
52 assets
Certificate issued

Policy Engine

AWS Config-style governance rules for IT asset management

Active Policies
12
Compliant Assets
73%
Violations
342
Auto-Remediated
87%
All Policies
Data Quality
Security
Cost Management
Compliance

Active Policies

View violations
💰 High Value Asset Monitoring Active
3
Flagged

Assets with purchase price over $10,000 require special approval and tracking. Violations trigger notification workflow.

📊 3 violations ⚡ Auto-remediation: Workflow triggered 📅 Last evaluated: 6 hours ago
🏢 Required: Asset Owner Active
27%
Non-compliant

All assets must have an assigned owner. Unassigned assets are flagged and owners are prompted to claim them.

📊 342 violations ⚡ Auto-remediation: Enabled 📅 Last evaluated: 2 hours ago
🔐 Encryption Status Check Active
97%
Compliant

All endpoint devices must have full-disk encryption enabled. Non-compliant devices are flagged for security team review.

📊 38 violations ⚡ Auto-remediation: Disabled 📅 Last evaluated: 6 hours ago
💰 Cost Center Assignment Active
82%
Compliant

All assets over $500 must have a valid cost center for financial tracking and chargeback.

📊 219 violations ⚡ Auto-remediation: Enabled 📅 Last evaluated: 12 hours ago
⏰ Lifecycle: EOL Detection Active
94%
Compliant

Assets older than 5 years are flagged for replacement planning. Automatic refresh notifications sent to asset owners.

📊 67 violations ⚡ Auto-remediation: Enabled 📅 Last evaluated: 1 day ago

Compliance Dashboard

Overall compliance status across all policies and asset categories

73%
Overall Compliance Score
↑ 32% improvement from last quarter (41% → 73%)

📊 Compliance by Category

View details
Data Quality
73% 342 violations
Security
97% 38 violations
Cost Management
82% 219 violations
Lifecycle
94% 67 violations

⚠️ Recent Violations

View all
🏢

342 assets missing owner

Auto-remediation in progress • Policy: Required Asset Owner

💰

219 assets missing cost center

Auto-assignment running • Policy: Cost Center Assignment

⏰

67 assets over 5 years old

Refresh planning initiated • Policy: EOL Detection

🔐

38 devices without encryption

Security team notified • Policy: Encryption Status Check

📈 Compliance Trend

📊

Compliance improving steadily

From 41% at start of quarter to 73% today

+32%
Improvement
666
Total Violations
87%
Auto-Remediated

🎯 Policy Performance

Active Policies 12
Policies Passing 4
Policies with Violations 8
Auto-Remediation Rate 87%

✅ Quick Actions

Asset Inventory

Complete view of all IT assets across integrated systems

Total Assets
1,247
Across all systems
Laptops
856
Windows, Mac, Linux
Mobile Devices
234
iOS, Android
Servers
157
Physical, Virtual, Cloud
💡

Asset Intelligence Features

Multiple Sources:

Assets can exist in multiple systems (ServiceNow + Intune + SAP). SimpleITAM reconciles and shows all sources.

Tags:

Flexible categorization (Department, Criticality, Location). Use in filters, reports, and workflows.

Attributes (Cached Fields):

Synced from source systems: encrypted, cost_center, last_login. Policies evaluate these; workflows act on them.

Example: Historical Login Tracking for Owner Detection

SimpleITAM caches last_login from Intune/Okta daily. A Policy evaluates: "Has owner? Is last_login recent?" When violation detected → Workflow executes: Query login history → AI analyzes patterns → Suggests owner → Updates ServiceNow API → Adds tag "Auto-assigned"

Asset List

ASSET NAME TYPE OWNER STATUS SOURCES TAGS ATTRIBUTES COMPLIANCE
LAPTOP-5234 💻 MacBook Pro John Smith Active
Intune ServiceNow
Engineering Remote
encrypted: true
last_login: 2024-12-20
 ✓ Compliant
LAPTOP-6891 💻 Dell XPS 15 Sarah Johnson Active
ServiceNow Device42 SAP
Finance Critical
encrypted: true
last_login: 2024-12-19
cost_center: FIN-002
 ✓ Compliant
PHONE-2456 📱 iPhone 14 Unassigned Pending
Intune
Unassigned
encrypted: true
last_login: 2024-09-12
cost_center: null
 ⚠ Non-compliant
SERVER-0034 🖥️ Ubuntu Server IT Operations Active
Device42 ServiceNow
Infrastructure Production
encrypted: N/A
last_login: N/A (server)
environment: prod
 ✓ Compliant
LAPTOP-3421 💻 ThinkPad X1 Mike Chen Decommissioned
ServiceNow
Archived
last_login: 2024-11-10
age: 6.2 years
decommission_date: 2024-11-15
 N/A
ServiceNow N/A
Showing 5 of 1,247 assets

Reports & Analytics

Executive dashboards and compliance reporting

📊 Report Library

📈

Asset Compliance Report

Monthly compliance status across all policies with trend analysis

Last run: 2 days ago View Report →
💰

Cost Analysis Report

TCO breakdown, optimization opportunities, and budget tracking

Last run: 1 week ago View Report →
♻️

Lifecycle Report

Asset age, refresh planning, EOL tracking, and disposal status

Last run: 3 days ago View Report →
🔐

Security Posture Report

Encryption status, patching compliance, vulnerability tracking

Last run: 1 day ago View Report →
📋

Audit Trail Report

Complete change history for compliance and governance audits

Last run: 5 days ago View Report →
📊

Executive Dashboard

High-level KPIs and metrics for leadership and stakeholders

Last run: Today View Report →

📅 Scheduled Reports

Weekly Compliance Summary
Every Monday at 8:00 AM • Sent to: compliance@company.com
Monthly Cost Analysis
1st of each month • Sent to: finance@company.com
Quarterly Executive Review
End of quarter • Sent to: leadership@company.com

📥 Export Options

Cost Optimization

AI-powered savings opportunities and spend analysis

Total Savings Identified
💰
$347K
Annual potential
Realized Savings YTD
✓
$124K
Actions completed
Unused Licenses
⚠️
156
$282K annual cost
EOL Assets
⏰
67
High support costs

💡 Top Savings Opportunities

Export list
💰

Unused Software Licenses

High Impact

156 software licenses have not been used in 6+ months across Adobe, Microsoft, and Salesforce products.

Potential Savings: $282K/year
Effort: Low
Confidence: High
🔄

Duplicate Tools

Medium Impact

3 project management tools and 2 communication platforms with overlapping functionality.

Potential Savings: $89K/year
Effort: Medium
Confidence: Medium
🔧

Hardware Refresh Opportunities

Long-term Impact

67 laptops over 5 years old costing more in support than replacement.

Potential Savings: $120K/year
Effort: High
Confidence: Medium

Integrations

Connect your existing IT management tools

Connected Systems
7
Sync Status
✓
Last Sync
15 min
Data Points
24K
Active Integrations
Available
Configuration

🔗 Connected Systems

🔷

ServiceNow CMDB

Configuration Management Database

✓ Connected
Last sync: 15 min ago
🟦

Microsoft Intune

Mobile Device Management

✓ Connected
Last sync: 18 min ago
📊

Device42

Infrastructure Discovery

✓ Connected
Last sync: 45 min ago
🔵

Jira Service Management

IT Service Management

✓ Connected
Last sync: 1 hour ago
☁️

Okta

Identity Management

✓ Connected
Last sync: 2 hours ago
📦

SAP

ERP & Procurement

✓ Connected
Last sync: 3 hours ago
🔷

Dynamics 365

Finance & Supply Chain

✓ Connected
Last sync: 4 hours ago

➕ Add Integration

Connect additional tools to enrich your asset data

Settings

Configure your SimpleITAM instance

⚙️

Settings Coming Soon

Organization settings, user management, and system configuration